In order to ensure that you receive the best possible service, you will encounter knowledgeable, specialist staff from 3 different teams:

Consultancy Team
The Consultancy Team is the team with which you will have the most contact. This team is proud of its reputation for providing exceptional advice based on sound labour market information and the needs of the employer or individual. The Consultancy Team should be regarded as an approachable, responsive service that puts the customer first. 

Advice and Guidance Team
The Advice and Guidance Team is responsible for communicating with your staff, placing the individual at the heart of learning. 

Delivery Team
The Delivery Team consists of tutors, assessors and internal verifiers – the team who will guide your staff through their training once enrolled.